This NIC is available as a Wi-Fi, an Ethernet adapter (wired), or a cellular modem.Īn actual device, like a phone or a computer, only has a MAC address when it has a network adapter. Your device - be it a computer, a tablet, or a phone - can connect to the Internet because it has a NIC. So a MAC address - I’ll call it MAC from now on - is precisely that, the unique identifier to control the access of a network interface controller (NIC), which we often call a network adapter.

How to change the MAC address of a Mac computer.

How to change the MAC address of a Windows computer.

How to change the MAC address of a router.

Reasons you might want to change your MAC.

After a few minutes, your Internet connection will be restored and you can check and re-test your internet speeds at to confirm the solution. To do this, locate the Internet modem in your home and unplug it from power for 30 seconds and then reconnect it.

Verify your device receives a public IPĭid you know? Slow Internet speeds, especially through a WiFi connection, can sometimes be resolved by resetting your Shaw Internet modem.

Connect / Reconnect your device to the network.

Ensure the MAC appears in the table below the MAC row.

Enter the MAC address of the device you wish to be connected through IP Passthrough.

Scroll down the page to the Pass-through MAC Addresses section.

In a web browser, enter the gateway IP address.

If the 3rd party device is connected prior to setting up IP Passthrough then you may be required to power cycle to complete the process. Note: It is recommended to not connect your 3rd party router or access point until after IP Passthrough has been set up in the Shaw Modem.

If the following information does not answer your question, please visit Arris Support. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. Once you have confirmed the availability of a second IP address, please follow the setup steps outlined below. Please contact customer support to confirm or arrange for your free IP address: Shaw.ca/ContactUs. Once you have enabled IP Passthrough, the device that receives the public IP address will no longer be able to access the Arris user interface (as described below). The automatic availability of multiple dynamic addresses is dependent upon your Internet service package. To use IP Passthrough, you'll need to ensure that you have a second dynamic IP address available for your modem.

Mac address on arris modem